Find software update files here for use on the range of Siretta products. Select the correct product category and choose the version of software required. Please make sure that you follow the software update procedure carefully to avoid any problems whilst performing your software updates.

SNYPER Software Update (V2)

Supported products and enhancements are shown below. Please make sure that you only upgrade devices which are version 2 (V2) with this software release.

Supported Devices

  • SNYPER-3GL
  • SNYPER-3GL Spectrum
  • SNYPER-LTE
  • SNYPER-LTE Spectrum

Software Enhancements

  • Updated NetNames database
  • General performance improvements
SNYPER Software Version 05.20

Net Names Database

Over time the list of active network operators changes around the globe. There are regular mergers of network operators and network operator name changes which are not always openly published to the public. We reference the ITU publication ITU-T E.212 15 Dec 2018 with regular update bulletins applied.

To update the SNYPER’s database list of network operators, we have created a netnames database file which can be uploaded to your SNYPER. This database update includes all of the recent changes that we are aware of and allows your SNYPER unit to remain current with the list of active network operators.

To update your SNYPER please follow the steps below:

  1. Download the latest ‘netnames.bin’ database file (link below)
  2. Connect your SNYPER to a PC using the USB cable
  3. Enter ‘PC Connect’ mode on the SNYPER
  4. Copy the ‘netnames.bin’ database file to the SNYPER HDD
  5. Power cycle the SNYPER and the new ‘netnames.bin’ database will be used
  6. You can check the netnames database version from the ‘About’ screen
Netnames Database 17/8/2020

SNYPER+ Software Update (V3)

The latest software release for the Version 3 SNYPER (Plus) family of products. Supported products and enhancements are shown below. Please make sure that you only upgrade devices which are version 3 (V3) with this software release.

Supported Devices

  • SNYPER-3GL+ (GL)
  • SNYPER-3GL+ Spectrum (GL)
  • SNYPER-LTE+ (EU)
  • SNYPER-LTE+ Spectrum (EU)
  • SNYPER-LTE Graphyte (EU)
  • SNYPER-LTE+ (USA)
  • SNYPER-LTE Graphyte (USA)
  • SNYPER-LTEM Graphyte (GL)

Software Enhancements

  • Updated calculation on logged surveys
  • Updated debug log
  • Updated debug log firmware test
  • Updated debug log output
  • Updated NetNames database
  • General performance improvements
SNYPER Software Version 06.09.10
SNYPER Programming Guide

Siretta Industrial Modem Support Tools

Support tools and software packages for the range of Siretta Industrial modems.

USB Device Drivers
XFP Programming Tool

Latest Firmware Revisions

The firmware releases listed below are the latest recommended versions of firmware available from Siretta. The firmware versions provided are specific to each individual Siretta product and you must always use the correct firmware image with the correct product or you may render the device unusable.

Prepare as follows:

  • Double check the firmware is correct for your device before attempting to update the firmware. ***IMPORTANT***
  • The silver label on the back of the ZETA will clearly identify the model.
  • Always use the latest USB drivers for your devices (Use ‘USB Device Drivers’ link above)
  • Always use a high quality, short USB cable to connect the device to a PC
  • Some antivirus applications have been known to interfere with the software update procedure. Please disable if you have difficulties.
  • We have tested our firmware update procedure using Bitdefender and this works correctly.
  • Always use the Siretta approved power supply when performing device updates

ZETA-xxP Firmware Programming Instructions

Please follow the preparation steps above to ensure that you are using the correct firmware for your device and you avoid the common mistakes made when updating device firmware. The procedure steps below ensure that you can reliably update your devices without running into difficulties and should help prevent firmware update failures.

Please see the steps below:

  1. Power on the ZETA and ensure that the device appears in device manager as shown below
  2. Once the device is connected and working on the system it is possible to update it
  3. Download the correct firmware for your device using the silver label to identify the model number
  4. Copy the file ‘ZETA-xxP-LTEx (xx.xx.xxx).exe’ in to a folder on the machine
  5. Run the file ‘ZETA-xxP-LTEx (xx.xx.xxx).exe’ to start the firmware update
  6. It should take around 5 minutes to complete and once complete the device will reboot
  7. Wait for the firmware update to fully complete before attempting to communicate with the device
  8. Do not power down or restart the device during a firmware update
  9. You can query the device using the command AT#SWPKGV and check that the version has updated

LTE Cat M / LTE Cat NB IoT Models

ZETA-NLP-LTEM (GL) – Version 6 HW
ZETA-NEP-LTEM (GL) – Version 6 HW

ZETA-xxP-LTEM (GL) Version 6 (30.00.118)

LTE Cat M / LTE Cat NB IoT Models

ZETA-NLP-LTEM (GL/OE) – Version 7 HW
ZETA-NEP-LTEM (GL/OE) – Version 7 HW

ZETA-xxP-LTEM (GL/OE) Version 7 (30.00.818)

LTE Cat 1 Models

ZETA-NLP-LTE1 (EU)
ZETA-NSP-LTE1 (EU)

ZETA-xxP-LTE1 (25.20.226)

LTE Cat 4 Models

ZETA-NEP-LTE4 (EU)
ZETA-GEP-LTE4 (EU)

ZETA-xxP-LTE4 (25.20.676)

Siretta linkCONNECT – Intelligent Managed Modem Support Tools

Support tools and software packages for the range of Siretta linkCONNECT products.

linkCONNECT Gateway Client Tool
linkCONNECT Gateway Server Tool
linkCONNECT Configuration Utility