The Quartz Router Range delivers reliable and secure cellular connectivity for industrial and remote applications, ensuring seamless data transmission over 4G LTE and 5G NR networks. Designed for robust performance, these routers support multiple interfaces and remote management for flexible deployment. To help you get the most from your Quartz router, this page provides essential support resources, including user manuals, firmware updates, and troubleshooting guides. Whether you’re setting up your router, updating firmware, or troubleshooting connectivity, you’ll find the key information here.
Stay current with the latest QUARTZ firmware and software tools. Regular updates ensure improved functionality, enhanced performance, and new features.
Learn how to use your QUARTZ router. Browse our document section for user manuals and datasheets.
Are you having an issue with your QUARTZ? Browse our Application notes section for solutions to common problems, Our FAQs also provide quick answers to frequently asked questions.
If you need further assistance, our support team is ready to help. Contact us for expert guidance on setup, advanced features, or diagnosing network-related issues.
The Siretta industrial router solutions are a family of intelligent managed routers which have been designed to connect remote devices over Ethernet LAN to the internet and RS232 serial equipment over a TCP/IP connection to a central location. Very little knowledge is required to setup the router and configure the router software. The unit is setup to operate out-of-the-box and is easily configured before deployment via a standard web browser or remotely via SSH or a web browser over HTTP once in the field.
The industrial router family detects the cellular network provider and can be configured for 2 different network providers via 2 different SIM cards for redundancy and reliability of connection.
Router Features
Firmware used in the QUARTZ-GOLD and QUARTZ-ONYX may be updated here. Siretta may periodically make updates available which fix any bugs discovered and/or add new features.
Please ensure you pick the correct file for the router you wish to upgrade below.
To Upgrade:
1) Please select the router update window (Administration > Upgrade)
The firmware versions provided are specific to each individual Siretta product and you must always use the correct firmware image with the correct product.
NOTE: Failure to observe these instructions may render your device unusable.
2) Backup the configuration before performing a firmware update (Administration > Configuration, Backup Configuration)
3) Select ‘Choose file’ to navigate to the new firmware image to be applied to the router.
The Current Version shows the full firmware detail which is the version shown detailing the date and time stamp.
Before clicking the blue ‘upgrade’ button, consider carefully if the configuration settings currently in the router should be preserved.
NOTE: By default, the ‘After flashing, erase all data in NVRAM memory’ option is checked – you may wish to uncheck this default option.
Please note this firmware upgrade is only for the QUARTZ-GOLD router.
If you are unsure of which model you have, please double check the Silver product label which will identify your unit.
WARNING: Do not use this firmware image on a QUARTZ-ONYX router.
Please note this firmware upgrade is only for the QUARTZ-ONYX router.
If you are unsure of which model you have, please double check the Silver product label which will identify your unit.
WARNING: Do not use this firmware image on a QUARTZ-GOLD router.
Applicable Products Part number Description QUARTZ-GOLD-21-5G (GL) Dual Port Gigabit Ethernet Industrial Router QUARTZ-GOLD-W21-5G (GL) Dual Port Gigabit Ethernet Industrial Router with dual Wi-Fi QUARTZ-ONYX-GW42-5G (GL) Quad Port Gigabit Ethernet…
Applicable Products ZETA Cellular Modems Part number Description ZETA-GEP-LTE4 (EU) Low Power LTE Cat 4 European Modem with GPIO and GNSS ZETA-G-GPRS Entry Level GPRS Modem with GNSS (GL) ZETA-N2-GPRS…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-GOLD-W21-5G (EU) Dual Port Gigabit Ethernet 5G NR Router (EU) QUARTZ-GOLD-W21-5G (GL) Dual Port Gigabit Ethernet 5G NR Router (GL) QUARTZ-GW22-LTE (EU) Dual Port Dual…
Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router (EU) QUARTZ-COMPACT-11-UMTS…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-GOLD-W21-5G (EU) Dual Port Gigabit Ethernet 5G NR Router (EU) QUARTZ-GOLD-W21-5G (GL) Dual Port Gigabit Ethernet 5G NR Router (GL) QUARTZ-GW22-LTE (EU) Dual Port Dual…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-COMPACT-G11-LTE (EU) Single Port Compact LTE Router (EU) with GPS QUARTZ-GW22-LTE (EU) Dual Port Dual SIM LTE Router (EU) with GPS QUARTZ-LITE-G21-LTE (EU) Dual Port…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-GOLD-21-5G (GL) Dual Port Gigabit Ethernet 5G…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-GW22-LTE (EU) Dual Port Dual SIM LTE…
Applicable Products Part number Description QUARTZ-GOLD-W21-5G (EU) Dual Port Gigabit Ethernet 5G NR Router (EU) QUARTZ-GOLD-W21-5G (GL) Dual Port Gigabit Ethernet 5G NR Router (GL) QUARTZ-GW22-LTE (EU) Dual Port Dual…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products ZETA Cellular Modems Part number Description ZETA-GEP-LTE4 (EU) Low Power LTE Cat 4 European Modem with GPIO and GNSS ZETA-G-GPRS Entry Level GPRS Modem with GNSS (GL) ZETA-N2-GPRS…
Applicable Products Part number Description QUARTZ-22-LTE (EU) Dual Port Dual SIM LTE Router (EU) QUARTZ-22-UMTS (EU) Dual Port Dual SIM UMTS Router (EU) QUARTZ-COMPACT-11-LTE (EU) Single Port Compact LTE Router…
Applicable Products Part number Description QUARTZ-GOLD-GW21(485)-LTE4 (EU) An LTE Cat 4 router with dual built in Gigabit Ethernet ports. Completion time The outlined steps are anticipated to require approximately 15…
The Download section of our Routers offers:
In addition our Router Application Notes page offers a range of subjects.
Any further support is available from our Technical Support Team [email protected]
We have an Application Note on how to update the firmware on our Routers: https://pages.siretta.com/tftp-application-note-feb-2021-copy/
For further assistance, please contact our Technical Support Department [email protected]
DIN rail clamps are included in the Onyx and Quartz range of Routers with Accessories.
The QUARTZ-GOLD, COMPACT and LITE use a custom DIN rail clamp and are made to order
To purchase the DIN rail clamps individually, please contact [email protected]
MOQ will apply.
At present we do not have any Routers with Bluetooth.
Dual SIM Routers offer the user to use SIM cards from two different networks, to reduce the risk of disconnection to the cellular network.
With a Dual SIM Router, the user has a primary and a secondary SIM. If the primary SIM disconnects from the network, the secondary SIM will try to connect to its network to ensure continued connection.
A “Captive Portal” is a web-page that a user must view and interact with before being given access to a Wi-Fi network.
“Captive Portal” is mainly used for authentication purposes and is usually used with free Wi-Fi “hot spots” such as those in business centres, airports, hotel lounges and coffee shops etc.
Our Application Note on Captive Portals discusses Captive Portal and how to implement on our Routers. click here
The QUARTZ-ONYX 5G. can be used globally.
Our QUARTZ range routers are for use in the Europe only.
Click here to submit a support request